Are you having trouble reconnecting your Arlo camera to your network or base station? Don’t worry, you’re not alone. Many Arlo camera users face issues when trying to re-add their cameras, but the process is relatively straightforward once you know the right steps to follow. In this article, we’ll walk you through the process of re-adding your Arlo camera, troubleshooting common issues, and providing tips to ensure a smooth reconnection process.
Before You Start: Preparing Your Arlo Camera
Before you begin the reconnection process, make sure you have the following:
- Your Arlo camera
- Your Arlo base station (if applicable)
- Your Wi-Fi network name and password
- The Arlo app installed on your smartphone or tablet
- A fully charged battery (if your camera is battery-powered)
It’s also essential to ensure that your Arlo camera is compatible with your base station or router. Check the Arlo website for compatibility information if you’re unsure.
Resetting Your Arlo Camera
If you’re having trouble reconnecting your Arlo camera, it may be necessary to reset the camera to its factory settings. This will erase all settings and data stored on the camera, so make sure you’ve tried all other troubleshooting steps before resetting.
To reset your Arlo camera:
- Locate the small pinhole on the back or bottom of the camera
- Use a paper clip or small pin to press and hold the reset button for 10-15 seconds
- Release the button and wait for the camera to restart
Re-Adding Your Arlo Camera to the Base Station
If you’re using an Arlo base station, you’ll need to re-add your camera to the base station. Here’s how:
- Open the Arlo app and log in to your account
- Tap on the “Devices” tab and select the base station
- Tap on the “Add Device” button
- Select the type of camera you’re using (e.g., Arlo Pro, Arlo Pro 2, etc.)
- Follow the in-app instructions to complete the setup process
Troubleshooting Common Issues
If you’re having trouble re-adding your Arlo camera to the base station, try the following:
- Ensure that the base station is powered on and connected to your router
- Check that the camera is properly synced with the base station
- Restart the base station and camera
- Try moving the camera closer to the base station
Re-Adding Your Arlo Camera to Your Wi-Fi Network
If you’re not using a base station, you’ll need to re-add your Arlo camera to your Wi-Fi network. Here’s how:
- Open the Arlo app and log in to your account
- Tap on the “Devices” tab and select the camera
- Tap on the “Settings” icon (three horizontal lines)
- Select “Wi-Fi Settings”
- Enter your Wi-Fi network name and password
- Follow the in-app instructions to complete the setup process
Troubleshooting Common Issues
If you’re having trouble re-adding your Arlo camera to your Wi-Fi network, try the following:
- Ensure that your Wi-Fi network is working properly
- Check that the camera is properly connected to the router
- Restart the router and camera
- Try moving the camera closer to the router
Additional Tips for a Smooth Reconnection Process
To ensure a smooth reconnection process, follow these additional tips:
- Make sure your Arlo app is up-to-date
- Use a strong and unique password for your Wi-Fi network
- Keep your Arlo camera and base station firmware up-to-date
- Regularly restart your Arlo camera and base station to ensure optimal performance
By following these steps and troubleshooting common issues, you should be able to successfully re-add your Arlo camera to your network or base station. If you’re still experiencing issues, contact Arlo support for further assistance.
Arlo Camera Model | Base Station Compatibility |
---|---|
Arlo Pro | Arlo Base Station (VMB3000) |
Arlo Pro 2 | Arlo Base Station (VMB4000) |
Arlo Pro 3 | Arlo Base Station (VMB5000) |
Note: The table above shows the compatibility of different Arlo camera models with various base stations. Make sure to check the Arlo website for the most up-to-date compatibility information.
Why do I need to reconnect my Arlo camera?
Reconnecting your Arlo camera may be necessary if you’ve recently changed your Wi-Fi network, moved the camera to a new location, or experienced connectivity issues. This process ensures that your camera can communicate with the Arlo app and upload footage to the cloud. By reconnecting your camera, you can resolve connectivity problems and enjoy uninterrupted monitoring.
Reconnecting your Arlo camera is a relatively straightforward process that can be completed using the Arlo app. Before you start, make sure you have the app installed on your mobile device and that you’re logged in to your Arlo account. You’ll also need to know your Wi-Fi network name and password, as well as the camera’s serial number, which can be found on the device itself or in the Arlo app.
What do I need to reconnect my Arlo camera?
To reconnect your Arlo camera, you’ll need a few pieces of information and some basic equipment. First, make sure you have the Arlo app installed on your mobile device and that you’re logged in to your Arlo account. You’ll also need to know your Wi-Fi network name and password, as well as the camera’s serial number. Additionally, you’ll need a stable internet connection and a fully charged camera battery.
If you’re using a wired Arlo camera, you’ll also need an Ethernet cable to connect the camera to your router. Make sure the cable is securely plugged in to both the camera and the router. If you’re using a wireless camera, ensure that it’s placed within range of your Wi-Fi network. Once you have all the necessary equipment and information, you can begin the reconnection process using the Arlo app.
How do I reconnect my Arlo camera using the Arlo app?
To reconnect your Arlo camera using the Arlo app, start by opening the app and logging in to your account. Tap on the camera you want to reconnect, then select “Settings” or “Device Settings.” From there, choose “Wi-Fi Settings” or “Network Settings” and select your Wi-Fi network from the list of available options. Enter your Wi-Fi password when prompted, then wait for the camera to connect to the network.
Once the camera is connected to your Wi-Fi network, you may need to update the camera’s firmware or sync it with the Arlo app. Follow the in-app instructions to complete these steps. If you encounter any issues during the reconnection process, you can refer to the Arlo app’s troubleshooting guide or contact Arlo support for assistance.
What if I’m having trouble reconnecting my Arlo camera?
If you’re having trouble reconnecting your Arlo camera, there are a few things you can try to resolve the issue. First, ensure that your Wi-Fi network is stable and that the camera is placed within range. You can also try restarting the camera or resetting it to its factory settings. If you’re still experiencing issues, you can refer to the Arlo app’s troubleshooting guide or contact Arlo support for assistance.
In some cases, you may need to reset the camera’s Wi-Fi settings or update its firmware. You can do this using the Arlo app or by pressing the camera’s reset button. If you’re still unable to reconnect the camera, you may want to consider contacting your internet service provider to ensure that your network is functioning properly.
Can I reconnect my Arlo camera to a new Wi-Fi network?
Yes, you can reconnect your Arlo camera to a new Wi-Fi network using the Arlo app. To do this, start by opening the app and logging in to your account. Tap on the camera you want to reconnect, then select “Settings” or “Device Settings.” From there, choose “Wi-Fi Settings” or “Network Settings” and select the new Wi-Fi network from the list of available options. Enter the new Wi-Fi password when prompted, then wait for the camera to connect to the network.
When reconnecting your Arlo camera to a new Wi-Fi network, make sure to update the camera’s settings in the Arlo app. You may also need to update the camera’s firmware or sync it with the app. Follow the in-app instructions to complete these steps. If you encounter any issues during the reconnection process, you can refer to the Arlo app’s troubleshooting guide or contact Arlo support for assistance.
How long does it take to reconnect my Arlo camera?
The time it takes to reconnect your Arlo camera can vary depending on the complexity of the issue and the speed of your internet connection. In general, the reconnection process can take anywhere from a few minutes to an hour or more. If you’re simply reconnecting the camera to the same Wi-Fi network, the process may be quicker. However, if you’re reconnecting the camera to a new network or updating its firmware, the process may take longer.
To ensure a smooth reconnection process, make sure your internet connection is stable and that the camera is placed within range of your Wi-Fi network. You can also try restarting the camera or resetting it to its factory settings if you encounter any issues. If you’re still experiencing problems, you can refer to the Arlo app’s troubleshooting guide or contact Arlo support for assistance.
Do I need to reconnect my Arlo camera after a power outage?
In most cases, you won’t need to reconnect your Arlo camera after a power outage. Arlo cameras are designed to automatically reconnect to your Wi-Fi network once power is restored. However, if the camera’s settings have been disrupted or if the network has changed, you may need to reconnect the camera using the Arlo app.
To ensure that your Arlo camera reconnects automatically after a power outage, make sure it’s placed within range of your Wi-Fi network and that the network is stable. You can also try restarting the camera or resetting it to its factory settings if you encounter any issues. If you’re still experiencing problems, you can refer to the Arlo app’s troubleshooting guide or contact Arlo support for assistance.