Are you having trouble changing the WiFi network on your Ring camera? You’re not alone. Many users face difficulties when trying to switch their Ring camera to a new WiFi network. In this article, we’ll walk you through the process of changing your WiFi network on your Ring camera, and provide some troubleshooting tips to help you overcome common issues.
Why Change Your WiFi Network on Your Ring Camera?
Before we dive into the process of changing your WiFi network, let’s quickly discuss why you might need to do so. Here are a few reasons:
- You’ve recently changed your internet service provider (ISP) and need to update your WiFi network.
- You’ve moved to a new location and need to connect your Ring camera to a new WiFi network.
- You’re experiencing connectivity issues with your current WiFi network and want to switch to a different network.
Preparation is Key
Before you start the process of changing your WiFi network, make sure you have the following:
- Your Ring camera
- Your smartphone or tablet with the Ring app installed
- Your new WiFi network name (SSID) and password
- A stable internet connection
Step-by-Step Instructions for Changing Your WiFi Network
Changing your WiFi network on your Ring camera is a relatively straightforward process. Here are the steps to follow:
Step 1: Open the Ring App
Open the Ring app on your smartphone or tablet. If you don’t have the app installed, you can download it from the App Store (for iOS devices) or Google Play Store (for Android devices).
Logging In to the Ring App
If you’re not already logged in to the Ring app, you’ll need to enter your email address and password to access your account.
Step 2: Select Your Ring Camera
Once you’re logged in to the Ring app, select the Ring camera you want to change the WiFi network for. You can do this by tapping on the camera’s name or icon.
Accessing the Camera’s Settings
After selecting your Ring camera, tap on the three horizontal lines (also known as the “hamburger” menu) in the top left corner of the screen. This will take you to the camera’s settings menu.
Step 3: Go to WiFi Settings
In the camera’s settings menu, scroll down to the “WiFi Settings” section and tap on it.
Current WiFi Network
You’ll see your current WiFi network listed on the screen. Tap on the “Change WiFi Network” button to proceed.
Step 4: Select Your New WiFi Network
You’ll be presented with a list of available WiFi networks in your area. Select your new WiFi network from the list.
Entering Your WiFi Password
If your new WiFi network requires a password, you’ll be prompted to enter it. Make sure to enter the correct password to avoid any connectivity issues.
Step 5: Confirm Your WiFi Network Change
Once you’ve selected your new WiFi network and entered your password (if required), tap on the “Confirm” button to save your changes.
Troubleshooting Common Issues
If you’re experiencing issues with changing your WiFi network on your Ring camera, here are some troubleshooting tips to help you overcome common problems:
Issue 1: Unable to Connect to New WiFi Network
If you’re having trouble connecting to your new WiFi network, try the following:
- Restart your Ring camera by unplugging it from the power source, waiting for 30 seconds, and plugging it back in.
- Check your WiFi network’s password and ensure it’s correct.
- Move your Ring camera closer to your WiFi router to improve connectivity.
Issue 2: Ring Camera Not Detecting New WiFi Network
If your Ring camera is not detecting your new WiFi network, try the following:
- Restart your WiFi router by unplugging it from the power source, waiting for 30 seconds, and plugging it back in.
- Check your WiFi network’s name (SSID) and ensure it’s correct.
- Move your Ring camera closer to your WiFi router to improve connectivity.
Additional Tips and Considerations
Here are some additional tips and considerations to keep in mind when changing your WiFi network on your Ring camera:
- Make sure your new WiFi network is stable and secure to avoid any connectivity issues.
- If you’re using a dual-band WiFi router, ensure you’re connecting your Ring camera to the correct frequency band (2.4GHz or 5GHz).
- If you’re experiencing issues with your Ring camera’s motion detection or video quality, try adjusting your WiFi network’s settings or moving your camera to a different location.
Conclusion
Changing your WiFi network on your Ring camera is a relatively straightforward process. By following the steps outlined in this article, you should be able to switch your Ring camera to a new WiFi network without any issues. If you do encounter any problems, try the troubleshooting tips provided to help you overcome common issues. Remember to always keep your WiFi network stable and secure to ensure optimal performance from your Ring camera.
What is the purpose of changing the WiFi network on my Ring camera?
Changing the WiFi network on your Ring camera is necessary when you switch to a new internet service provider, move to a new location, or change your WiFi network’s name or password. This ensures that your Ring camera remains connected to the internet and continues to function properly. If you don’t update the WiFi network on your Ring camera, it may lose its connection and stop sending notifications or recording video.
To change the WiFi network on your Ring camera, you’ll need to use the Ring app on your smartphone or tablet. The app will guide you through the process of selecting a new network and entering the password. Make sure you have the new network’s name and password ready before starting the process.
Do I need to reset my Ring camera to change the WiFi network?
No, you don’t need to reset your Ring camera to change the WiFi network. The Ring app allows you to update the WiFi network settings without resetting the device. However, if you’re having trouble connecting to the new network, you may need to reset the camera to its factory settings. To do this, press and hold the reset button on the back of the camera for 10-15 seconds until the light on the front of the camera flashes.
Resetting the camera will erase all of its settings, including the WiFi network information. You’ll need to set up the camera again using the Ring app. Make sure you have the new network’s name and password ready before resetting the camera.
How do I change the WiFi network on my Ring camera using the Ring app?
To change the WiFi network on your Ring camera using the Ring app, follow these steps: Open the Ring app on your smartphone or tablet, tap on the three horizontal lines on the top left corner, and select “Devices.” Choose the camera you want to update, tap on “Device Settings,” and select “WiFi Settings.” Tap on “Change WiFi Network” and select the new network from the list of available networks.
Enter the password for the new network and tap “Save.” The camera will connect to the new network, and you’ll receive a confirmation message on the app. Make sure you’re connected to the same network as the camera to complete the process.
Can I change the WiFi network on my Ring camera using a computer?
No, you can’t change the WiFi network on your Ring camera using a computer. The Ring app is only available on smartphones and tablets, and you need to use the app to update the WiFi network settings. However, you can use a computer to access the Ring website and manage your account settings, including adding or removing devices.
If you need to change the WiFi network on your Ring camera, you’ll need to use the Ring app on your smartphone or tablet. Make sure you have the app installed and are connected to the same network as the camera to complete the process.
What happens if I forget my WiFi network password?
If you forget your WiFi network password, you won’t be able to change the WiFi network on your Ring camera. You’ll need to retrieve the password from your internet service provider or check your router’s documentation. If you’re still having trouble, you can reset your router to its factory settings, which will restore the default password.
Once you have the password, you can update the WiFi network settings on your Ring camera using the Ring app. Make sure you’re connected to the same network as the camera to complete the process.
Can I use a guest network for my Ring camera?
Yes, you can use a guest network for your Ring camera. However, keep in mind that guest networks often have limited access to the internet and may not provide the same level of connectivity as your main network. If you’re using a guest network, make sure it’s configured to allow devices to communicate with each other.
Using a guest network for your Ring camera may also affect its ability to send notifications or record video. Make sure you test the camera’s functionality after updating the WiFi network settings to ensure it’s working properly.
How long does it take to change the WiFi network on my Ring camera?
Changing the WiFi network on your Ring camera typically takes a few minutes. The process involves selecting the new network, entering the password, and waiting for the camera to connect. The exact time may vary depending on the strength of your internet connection and the distance between the camera and the router.
Make sure you’re connected to the same network as the camera to complete the process. If you’re having trouble, you can restart the camera or reset it to its factory settings.