In today’s world of smart home security, Arlo cameras have become a popular choice for many homeowners. These wireless cameras offer a convenient and efficient way to monitor your property remotely. However, like any other device, Arlo cameras can sometimes lose their WiFi connection, leaving you feeling disconnected and concerned about your home’s security. If you’re facing this issue, don’t worry – we’ve got you covered. In this article, we’ll walk you through the process of reconnecting your Arlo camera to WiFi, ensuring you can breathe a sigh of relief and enjoy uninterrupted monitoring of your home.
Understanding the Possible Reasons Behind the Disconnection
Before we dive into the reconnection process, it’s essential to understand why your Arlo camera might have lost its WiFi connection in the first place. Here are a few possible reasons:
- Power Outage: A power outage can cause your Arlo camera to disconnect from the WiFi network. When the power is restored, the camera might not automatically reconnect to the network.
- Router Restart: Restarting your router can also cause your Arlo camera to lose its WiFi connection. This is because the camera is configured to connect to the router’s previous IP address, which might have changed after the restart.
- Network Congestion: Network congestion can cause your Arlo camera to disconnect from the WiFi network. This can happen when multiple devices are connected to the same network, causing data transmission delays and packet loss.
- Camera Firmware Issues: Firmware issues can also cause your Arlo camera to lose its WiFi connection. Outdated or corrupted firmware can prevent the camera from communicating with the router.
Pre-Reconnection Checklist
Before you start the reconnection process, make sure you have the following:
- Arlo Camera: Ensure your Arlo camera is turned on and the battery is charged (if it’s a battery-powered model).
- Arlo App: Download and install the latest version of the Arlo app on your smartphone or tablet.
- WiFi Network: Ensure your WiFi network is working correctly, and you have the network name (SSID) and password handy.
- Router: Restart your router to ensure it’s working correctly and not causing any connectivity issues.
Reconnection Methods
There are two primary methods to reconnect your Arlo camera to WiFi: using the Arlo app and using the camera’s physical buttons. We’ll cover both methods in detail below.
Method 1: Reconnecting Using the Arlo App
To reconnect your Arlo camera using the Arlo app, follow these steps:
- Open the Arlo app on your smartphone or tablet.
- Tap on the “Settings” icon (represented by a gear icon).
- Select the camera you want to reconnect from the list of available cameras.
- Tap on “Edit Device” and then select “WiFi Settings.”
- Choose your WiFi network from the list of available networks or enter the network name (SSID) manually.
- Enter your WiFi password and tap “Connect.”
- Wait for the camera to connect to the WiFi network. This might take a few minutes.
Method 2: Reconnecting Using the Camera’s Physical Buttons
To reconnect your Arlo camera using the physical buttons, follow these steps:
- Locate the “Sync” button on the back or top of your Arlo camera.
- Press and hold the “Sync” button for 10 seconds. Release the button when the camera’s LED light starts flashing blue.
- Open the Arlo app on your smartphone or tablet.
- Tap on the “Settings” icon (represented by a gear icon).
- Select the camera you want to reconnect from the list of available cameras.
- Tap on “Edit Device” and then select “WiFi Settings.”
- Choose your WiFi network from the list of available networks or enter the network name (SSID) manually.
- Enter your WiFi password and tap “Connect.”
- Wait for the camera to connect to the WiFi network. This might take a few minutes.
Troubleshooting Tips
If you’re having trouble reconnecting your Arlo camera to WiFi, try the following troubleshooting tips:
- Restart the Camera: Restarting the camera can sometimes resolve connectivity issues. Simply turn off the camera, wait for 10 seconds, and then turn it back on.
- Check the WiFi Signal Strength: Ensure the WiFi signal strength is strong enough to reach your Arlo camera. You can use a WiFi analyzer app to check the signal strength.
- Update the Camera Firmware: Ensure the camera firmware is up-to-date. You can check for firmware updates in the Arlo app.
- Reset the Camera: If none of the above steps work, you can try resetting the camera to its factory settings. This will erase all settings, including the WiFi network configuration.
Resetting the Arlo Camera
To reset the Arlo camera, follow these steps:
- Locate the “Reset” button on the back or top of your Arlo camera.
- Press and hold the “Reset” button for 10 seconds. Release the button when the camera’s LED light starts flashing blue.
- Wait for the camera to complete the reset process. This might take a few minutes.
- Once the reset is complete, you’ll need to set up the camera again using the Arlo app.
Conclusion
Reconnecting your Arlo camera to WiFi can seem like a daunting task, but it’s relatively straightforward. By following the steps outlined in this article, you should be able to reconnect your camera and enjoy uninterrupted monitoring of your home. Remember to always keep your camera firmware up-to-date and restart your router regularly to prevent connectivity issues. If you’re still having trouble, don’t hesitate to contact Arlo support for further assistance.
| Arlo Camera Model | Reset Button Location |
|---|---|
| Arlo Pro | Back of the camera |
| Arlo Pro 2 | Top of the camera |
| Arlo Pro 3 | Back of the camera |
By following the steps outlined in this article and using the troubleshooting tips, you should be able to reconnect your Arlo camera to WiFi and enjoy a secure and connected home.
What are the common reasons why my Arlo camera is disconnected from WiFi?
The common reasons why your Arlo camera is disconnected from WiFi include a change in your WiFi network, a power outage, or a software update. If you have recently changed your WiFi network or password, your Arlo camera may not be able to connect to the new network. Similarly, a power outage can cause your camera to lose its connection to the WiFi network. Additionally, a software update can sometimes cause connectivity issues.
To resolve these issues, you can try restarting your Arlo camera and router, or updating the camera’s software to the latest version. You can also try moving the camera closer to the router to improve the WiFi signal strength. If none of these steps work, you may need to reset your Arlo camera to its factory settings and set it up again.
How do I restart my Arlo camera and router?
To restart your Arlo camera, simply unplug it from the power source, wait for 30 seconds, and then plug it back in. This will restart the camera and may resolve any connectivity issues. To restart your router, unplug it from the power source, wait for 30 seconds, and then plug it back in. This will restart the router and may improve the WiFi signal strength.
It’s a good idea to restart both your Arlo camera and router at the same time to ensure that they are both reset and can communicate with each other properly. After restarting, wait for a few minutes for the camera and router to boot up and establish a connection.
What is the process for resetting my Arlo camera to its factory settings?
To reset your Arlo camera to its factory settings, you will need to press and hold the reset button on the camera for 10 seconds. The reset button is usually located on the back or bottom of the camera. After releasing the reset button, the camera will restart and reset to its factory settings.
Once the camera has been reset, you will need to set it up again using the Arlo app. This will involve creating a new account, connecting the camera to your WiFi network, and configuring any settings or features that you want to use. Make sure to have your WiFi network name and password ready before setting up the camera.
How do I update the software on my Arlo camera?
To update the software on your Arlo camera, open the Arlo app and go to the Settings menu. From there, select “My Devices” and then select the camera that you want to update. If an update is available, you will see a notification indicating that an update is available. Select “Update” to begin the update process.
The update process may take a few minutes to complete, depending on the size of the update and the speed of your internet connection. During this time, the camera may be unavailable for use. Once the update is complete, the camera will restart and be ready for use.
What are some tips for improving the WiFi signal strength for my Arlo camera?
To improve the WiFi signal strength for your Arlo camera, try moving the camera closer to the router. This will help to reduce interference and improve the signal strength. You can also try moving the router to a central location in your home to improve the signal strength throughout your home.
Additionally, you can try reducing interference from other devices by switching them off or moving them away from the router. You can also try using a WiFi range extender to boost the signal strength in areas of your home where the signal is weak.
How do I reconnect my Arlo camera to WiFi using the Arlo app?
To reconnect your Arlo camera to WiFi using the Arlo app, open the app and go to the Settings menu. From there, select “My Devices” and then select the camera that you want to reconnect. Select “Reconnect to WiFi” and then enter your WiFi network name and password.
The app will then guide you through the process of reconnecting the camera to your WiFi network. This may involve scanning for available networks, selecting your network, and entering your password. Once the camera is reconnected, you will see a notification indicating that the camera is online and ready for use.
What should I do if I am still having trouble reconnecting my Arlo camera to WiFi?
If you are still having trouble reconnecting your Arlo camera to WiFi, try restarting the camera and router again, and then try reconnecting the camera using the Arlo app. If this doesn’t work, you can try resetting the camera to its factory settings and setting it up again.
If none of these steps work, you may want to contact Arlo support for further assistance. They can help you troubleshoot the issue and provide additional guidance on how to resolve the problem. You can contact Arlo support through the Arlo website or by calling their customer support number.